
State Farm® Insurance Agent Kevin Hayward
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Peter Impara
March 20, 2025
"Very helpful! Easy to work with"
"Thank you, Peter! I'm glad to know you found our service helpful and easy to work with. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Meagan Troy
March 19, 2025
"Andrea was a big help in helping me understand what is going on right now I appreciate her"
"Thank you, Meagan! I'm happy to hear that Andrea was able to assist you and provide clarity. We appreciate your feedback and are here for any future questions or needs you may have."
Nancy Schilling
February 28, 2025
"We just recently switched to State Farm. Our other insurance kept going up and up, so we started shopping around. State Farm had lower prices for home and auto insurance. I also like the Safe and save app. It helps me track how I'm doing driving. Make me more aware of how I am driving as a senior. ."
"Thank you, Nancy, for sharing your experience with us! I'm happy to hear that you found our prices more affordable. It's great that the Drive Safe and Save app is helping you stay aware of your driving habits. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Joe Galarza
February 27, 2025
"Vanessa is a rockstar agent! She is always very polite, professional and positive! Her attitude is the best and I appreciate her informative but not pushy approach to my insurance questions."
"Thank you, Joe, for your wonderful feedback! I'm happy to know that Vanessa's polite and professional approach made a positive impact on your experience. Her ability to provide informative answers without being pushy is something we truly value. If you have any more questions or need assistance, feel free to reach out to our office. We're here to help!"
Jim Sanders
February 26, 2025
"Thanks, Jess, for doing an excellent job with our home insurance quote. We appreciate you positive and helpful insight."
"Thank you, Jim, for your kind words! I'm delighted that Jess was able to assist you and provide helpful insights. If you have any further questions or need assistance, feel free to reach out. We're here to help!"
Alice
February 22, 2025
"My insurance emergency due to lack of diligence on my part became the Kevin Hayworth team emergency on a Friday afternoon. The whole team worked hard to make sure my house was covered by the weekend, despite unusual circumstances. A special shout out to Patrick, Andrea, and Kaity: Patrick for facilitating this even though he was supposed to be off work. I highly recommend this team!"
"Alice, I'm so happy to hear that our team could assist you during your insurance emergency! Patrick, Andrea, and Kaity truly went above and beyond for you. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. We're here to help!"
Allen Reece
February 18, 2025
"Very knowledgeable, punctual, customer friendly company. I spoke with both Patrick and Jessica on several occasions and they were very clear and precise when I had questions and were never on the defensive like many companies are when trying to resolve an issue! Very spot on!! Thank you!"
"Thank you, Allen, for sharing your experience! I'm happy to know that Patrick and Jessica provided clear and precise assistance during your interactions. It's great to hear that you felt comfortable and well-supported. If you need further assistance, please feel free to reach out."
Aaron Lemen
February 16, 2025
"Great experience, Kevin is very knowledgeable and quick to respond."
"Thank you, Aaron! I'm happy to know you had a great experience. Kevin's knowledge and prompt responses are truly appreciated. If you have any further questions or need assistance, feel free to reach out anytime!"
Steven Malone
February 15, 2025
"I needed to get a quote for apartment insurance. I called and gave my information to the receptionist. I was amazed when I got a call back within the hour from Andrea Keary. She was so nice to talk to. And, she clearly explained my coverage limits. Good job, Andrea."
"Thank you, Steven! I'm glad you enjoyed the experience with our agency. It's wonderful to hear that the Santa photo event was a hit with your family. We always aim to go beyond just providing competitive rates and excellent service. If you ever have any questions or need assistance, feel free to reach out."
Terra Brossett
January 17, 2025
"Andrea was very helpful, understanding, and attentive to my needs! She kept in close communication with me through the process and she even offered option for discounts that my previous auto insurance never even brought up! I definitely recommend giving her a call and seeing what they can do for you!"
"Thank you, Terra, for your wonderful feedback! I'm delighted to hear that Andrea was able to assist you so effectively and provide options for discounts that you hadn't encountered before. Her dedication to understanding and meeting your needs truly shines through. We appreciate your recommendation and are here to help with any future insurance needs you may have. Feel free to reach out anytime!"
Ray Gorzynski
January 9, 2025
"I was referred by a mortgage broker to find the course construction insurance I needed to build a new house. Kevin was great to talk to over the phone. He sent me a quote that covered my current home, the insurance necessary for construction, and all thee of our vehicles which it turns out saved me money. Wasn’t really looking to switch all my insurance when I initially reached out to Kevin but what a nice surprise. Kevin wasn’t pushy but straight forward and very responsive for contact and to answer questions. Great experience!"
"Thank you for sharing your experience, Ray! I’m so glad I could help you find the coverage you needed for your construction project and even save you some money along the way. It’s always my goal to provide clear and responsive service without any pressure, so I’m happy to hear that approach worked well for you. I really appreciate your kind words and the opportunity to assist with all your insurance needs. If you ever have more questions or need anything else, don’t hesitate to reach out!"
Jami Oli
December 31, 2024
"Great insurance company to work with! Just switched a complicated package of several types of insurance coverages to this company, which was time consuming due to the complication and detail required in making the switch! Richard made it all very easy and knows his stuff! I appreciate him working with me and taking care of everything!"
"Jami, thank you for your wonderful feedback! I'm delighted to hear that Richard was able to assist you with your complex insurance package and make the transition smooth. We appreciate your faith in us and are here to help with any other insurance needs or questions you may have. "
Laura Hudgins
December 30, 2024
"Quick thoughts of an experience working with Kaity from this State Farm office....I found myself at the end of this year in a situation to liquidate a small old life insurance policy and this year happened to be a best case scenario from a tax perspective. I emailed Kaity, explained the situation and she got everything moving, even to the extent of calling a couple of days later to facilitate me not having to wait for a letter to confirm my decision. This, during the holidays, taking time off for Christmas, I couldn't have asked for better customer service and customer care. I'm grateful to know the customer still comes first in some businesses.... this is one of those businesses."
"Thank you, Laura, for sharing your experience with our office! I'm happy to hear that Kaity was able to assist you efficiently, especially during the busy holiday season. It's wonderful to know that you felt prioritized and well taken care of. If you have any more questions or need further assistance, please feel free to reach out."
Kyle Douglass
December 30, 2024
"Richard was amazing, fast and accommodating. He helped get me coverage while my long term provider was unable. Richard won a new long term client!"
"Thank you, Kyle! I'm glad to hear that Richard was able to assist you quickly and accommodate your needs. It's wonderful to know he helped you secure coverage when you needed it. We're grateful to have you with us for the long term! If you have any questions or need further assistance, feel free to reach out anytime."
Rhea Gonzaga
December 7, 2024
"Kaity, Vanessa, Patrick, and Salihah are simply the best! We met them at and event and they were so knowledgeable about insurance and such kind people. 5 STARS!!!"
"Rhea, thank you for your wonderful review! I'm glad to hear that Kaity, Vanessa, Patrick, and Salihah made such a positive impression at the event. We're grateful for your kind words and are always here to help with any insurance needs you might have. Feel free to reach out anytime!"
Rebekah Nisbet
November 22, 2024
"Kevin and his team are so helpful, knowledgeable, and kind. They are always available to help and truly make insurance enjoyable. Shout out to Kaity for helping me get life insurance in place to protect my family. Your guidance, help, and professionalism made the entire process simple and enjoyable!"
"Rebekah, thank you for your wonderful review! I'm glad to hear that you found our team helpful, knowledgeable, and kind. It's great that Kaity was able to assist you with getting life insurance to protect your family. Your feedback about her guidance and professionalism is much appreciated. We're always here to help with any future needs or questions you may have. - Kevin Hayward - State Farm Insurance Agent, Lacey, WA"
Megan Rodgers
November 18, 2024
"Kevin and his team are amazing! If you’re looking for thorough and friendly service, quick communication and that personal connection, would highly recommend this office."
"Megan, thank you for your wonderful review! I'm glad you found our service thorough and friendly. Quick communication and personal connections are what we strive for every day. If you ever need anything else, don't hesitate to reach out. - Kevin Hayward - State Farm Insurance Agent, Lacey, WA"
Susan Stutzman
November 14, 2024
"Andrea was so helpful and cared about me as a person when I called to pay my bill."
"Susan, thank you for your wonderful review! I'm glad you found our communication and knowledge helpful during your comparison of homeowners and auto insurances. It's great to know you chose to switch to State Farm with us. If you have any questions or need further assistance, our office is always here to help. - Kevin Hayward - State Farm Insurance Agent, Lacey, WA"
Jeff Dickerman
November 13, 2024
"Patrick was absolutely amazing to work with during a difficult time. Our home was burglarized during a holiday weekend and many valuable items that were important to us were taken. Patrick was very understanding and helped make the entire claims process very straightforward. Moreover, he seemed to care about our well-being along the way, which helped make a stressful situation more bearable. I would highly recommend this office and Patrick."
"Jeff, thank you for sharing your experience. I'm glad Patrick could assist you during such a challenging time. It's wonderful to know he made the claims process straightforward and showed genuine care for your well-being. Your recommendation means a lot to us. If you need any further assistance, our office is here for you. - Kevin Hayward - State Farm Insurance Agent, Lacey, WA"
deondra rhoades
November 1, 2024
"Patrick is my agent and I absolutely LOVE HIM. He has been so kind, understanding and knowledgeable. Any questions I have he has answered and then some. If you’re looking for great insurance company definitely call Kevin Hayward (ask for Patrick) this office is more of a family environment!!!!"
"Deondra, thank you so much for your wonderful review! I'm happy to hear that Patrick has been kind, understanding, and knowledgeable in assisting you. Our office truly values creating a family-like environment, and it's great to know you feel that way. If you ever need anything else, don't hesitate to reach out. - Kevin Hayward - State Farm Insurance Agent, Lacey, WA"
Mike
October 17, 2024
"Called to get a quote for home owners. It was significantly less than USAA, so I looked into Auto, personal property and an umbrella Policy. Saved a significant amount and switched everything over. Overall everyone in the office was extremely helpful and made the switch as painless as it could be. I would recommend anybody looking to at least get a quote. I’m extremely happy so far. Thanks."
"Mike, thank you for sharing your experience! I'm glad we could help you save on your home, auto, personal property, and umbrella policies. It's wonderful to know our team made the transition smooth and hassle-free for you. We appreciate your recommendation and are here for any future needs or questions. - Kevin Hayward - State Farm Insurance Agent, Lacey, WA"
Daniel Burazer
October 17, 2024
"If you are looking for a wonderful, communicative staff and cheap auto and renters insurance, Kevin Hayward's team is the best! They're always looking to help you with any questions! Keep up the great work."
"Thank you, Daniel, for the 5-star rating. I'm happy you had a positive experience with our office. If you need any further assistance, feel free to reach out. - Kevin Hayward - State Farm Insurance Agent, Lacey, WA"
anne walshe
October 14, 2024
"Jessica was very kind and helpful. I got what I needed with her expertise."
"Thank you, Anne! I'm happy to hear that Jessica was able to assist you effectively. We appreciate your kind words and are always here to help with any future needs. - Kevin Hayward - State Farm Insurance Agent, Lacey, WA"
Diame DeVaul-Smylie
October 10, 2024
"Great service. Have a beautiful evening."
"Thank you, Diame! I'm glad you had a great experience with our service. Have a wonderful evening as well! - Kevin Hayward - State Farm Insurance Agent, Lacey, WA"
dustin deville
October 8, 2024
"Kevin and his team are outstanding. The definitely go above and beyond! Richards customer service was outstanding this morning. Thanks Richard and Andrea!! I Highly recommend!!"
"We love seeing five-stars, Dustin! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance. - Kevin Hayward - State Farm Insurance Agent"